The Digital Shift

Remapping the Modern Supply Chain with Data, AI, and Automation

The State of Play in 2024

75%

of supply chain pros say digital transformation is an uppermost priority.

84%

report improved resilience from adopting AI-enabled forecasting technology.

52%

cite integration complexity as a key barrier slowing down digital projects.

The Digital Paradox: High Ambition vs. Hard Realities

Investment is at an all-time high, yet structural barriers and risks continue to constrain ROI.

Top Barriers to Digital Transformation

Integration Complexity
52%

Poor Data Quality
48%

Cyber Incidents (3rd Party)
43%

What’s Shaping the Future? Emerging Trends

From Visibility to “Sense-Predict-Respond”

The goal is no longer just tracking shipments. Leading firms are building closed-loop systems that sense disruptions, predict impacts with AI, and trigger automated responses. High-performers are twice as likely to have a single source of truth (40% vs 18%) to enable this.

The Rise of Digital Twins

About 33% of logistics organizations are using or piloting digital twins—virtual replicas of warehouses, networks, and operations. They are used to simulate layouts, test workflows, and accelerate WMS implementations, reducing commissioning time by up to 30%.

AI-Native Warehousing & Automation

The frontier is “software-defined warehouses” where physical operations are continuously optimized via virtual models. Robotic systems are trained in simulation, then deployed, shortening commissioning time and improving safety before a single piece of equipment is installed.

Digital Twins in Action: Real-World Gains

Leading companies are using digital twins to de-risk investments and optimize complex operations, delivering measurable results.

30%
Reduction in Commissioning Time (Ferrero)

99.9%
Inventory Accuracy Achieved (DB Schenker)

Who’s Getting It Right? Industry Leaders

Amazon

Created AI-enabled digital twins of 200+ fulfillment centers to simulate workflows, test robot layouts, and optimize throughput before making physical changes.

DHL Supply Chain

Implemented a “Smart Warehouse” digital twin, combining a 3D model with real-time data from IoT sensors to optimize staffing, slotting, and picking strategies.

Walmart